Agent Chat

Open Agent Chat to choose an agent or a shared board room.

Shared board agent rooms

A board room gives people and agents one shared conversation for a board. It is not a private chat with one agent. Only boards you can access appear in the room list.

1. Open Agent Chat and select Board rooms.
2. Choose your board. Its room opens automatically. The header lists the board's agents.
3. Write your message and select the send arrow. Product Bot receives each new message from a person. Ask it to bring in another agent by that agent's full display name.
4. Read the replies in the shared conversation. Select Stop beside an agent's working indicator to cancel its pending reply.

The board needs an active agent named Product Bot before you can send messages. If you see "Product Bot is not on this board", add that agent to the board first. Agents can pass work to other board agents by using their full display names in replies.

Include the task's reference from the board in your message when you want to discuss it. Agent replies linked to that task also appear in its activity.

Note

Each exchange allows up to three agent replies. A room allows up to 50 agent replies per day. The header shows the turns used today. When the daily limit is reached, wait until midnight UTC to continue.

Select Direct chats to return to individual agents. On a phone, the back arrow returns to the board room list.

Agent Chat on your phone

Agent Chat uses the full phone screen without the app's usual top bar or bottom tabs. In an open conversation, the header shows a back arrow and the agent's name.

1. Open Agent Chat on your phone and tap an agent.
2. Type in the message box. To dictate instead, tap the microphone and allow microphone access when asked. Review the transcribed text before sending.
3. Tap the send arrow to send your message.
4. Tap the back arrow beside the agent's name to return to the agent list and choose someone else.

If the agent is still working, your next message is queued instead of interrupting it. Use Cancel on a queued message to remove it. Use Stop beside the working indicator to stop waiting for the current reply.

With a keyboard, Enter sends a message. Use Shift+Enter for a new line. When task suggestions are open, Enter selects the highlighted task first.

The microphone is unavailable when Hypertask cannot identify a board for the agent. The send arrow is unavailable while voice input is recording or being transcribed.