Press Ctrl+O on the links and sub-tasks row to view all attachments to a ticket. Links and files scattered across descriptions, comments, and attached files are now all surfaced in one place, so you don't need to hunt for attachments one by one.
What changed
Ctrl+O now properly collects every attachment and link anchor on a ticket, regardless of where it lives. QA verified it with tickets that had 2 description links, a file, and a comment containing a link and a file - all 5 items are listed and each opens correctly.
How it affects you
- Open a ticket
- Go to the Links and Sub-tasks row on the right side
- Press Ctrl+O to see a complete list of all attachments and links
- Click any entry to open it in the source context (description, comment, or file)
This change applies to all ticket views and mirrors the familiarity of getting all attachments in one place across different surfaces.